Trauma Care
Mercy Hospital
Mercy Hospital, on Three Springs Boulevard, is Durango's full-service acute care hospital and a designated Level III trauma center. For most scooter injuries it is where the case begins and where the medical record is built. Southwest Colorado has no Level I or Level II center of its own, so the most catastrophic injuries, particularly severe traumatic brain and spinal cord trauma, are commonly transferred out of the region to a higher-level trauma center, frequently by air. Those transfers matter to a claim in two ways: they generate a second and third set of records that must be gathered, and the cost of air transport alone can be substantial and fully recoverable.